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The Expatriate's
Perspective on PMI's Mail Service
“…It has been a wonderful four plus years and your entire staff has been totally professional and extremely reliable. For us expats, you are a lifeline to home and loved ones and we really take your service for granted…but I know I speak for all of the International employees when I say, we really appreciate the service you provide.”
“I am extremely happy with PMI’s services. It is a key benefit provided by my employer.”
“We were on 12 years of international assignments before we found your service. We value it greatly.”
“I wanted to thank you and your team for the fluid delivery of my personal mail over the last 1 ½ years during my tenure abroad here in Seoul Korea. The professionalism of your service was probably the only “constant” during my experience here and I am very glad I had enough sense to use you guys.”
“…I can’t thank a friend of mine enough who guided me in the direction of PMI. I can now focus my attention and effort on the job I was sent to do in Asia.”
“What a pleasure to have my magazines arrive each week It was a real connection to the states that I enjoyed having. It also was helpful for friends and relatives in terms of sending cards and letters. This service is a must for all expatriates. Thank you.”
“Of all the services provided during our assignment, PMI was the most reliable.”
”Thank you for taking care of this. If everything hadn't been handled so quickly and efficiently, I don’t know what we would actually have done during the last month or so. My family and I appreciate your efforts.”
“We have really enjoyed the opportunity to work with PMI during the last 4 years. Your service is a godsend to expatriates like us. Many new companies should know about your service.”
“I must say that all the organizations that I have dealt with during my stay down here in Rio, you guys were the best and handled things flawlessly.”
“Thanks for the excellent service provided during the last several years.”
“The staff was very
helpful during my personal problems over the past 18
“I will be sure to use your excellent service again if I am assigned overseas.”
“I really want to say “thanks” for PMI’s service over the past five years (London, Warsaw, Prague). It’s always been the highlight of the week to receive that big, white envelope. It’s been a great service.”
“You are all very good to do business with. Everyone is so courteous!!”
And from a Director, International Human Resources in Asia, “As the only HR representative in Asia, my “normal” work week is about 60+ hours. I was spending approximately 10 hours a week trying to resolve expatriate mail issues. Since outsourcing to PMI, I can focus on supporting the assignees here in Asia, and all of the old issues have disappeared. I no longer have to track down lost mail, communicate with the U.S. mailroom to attempt to identify contents of packages, forward mis-directed packages, etc. My job is to support the expatriates abroad and I do everything I can to provide the services they need as well as resolve issues that surface. I truly felt that the minimum of 10 hours a week that I devoted to mail forwarding problems was unnecessary. Everyone with whom I have spoken is very satisfied with PMI. I would not hesitate to recommend you to anyone.”
“PMI was the best support service of all provided by my corporation. I am extremely happy with PMI’s service.”
“It is a key benefit provided by my employer.”
“Just when I get homesick, a mail pouch arrives; I can’t tell you how many times this has brightened my day.”
“Receiving and opening the weekly ‘pouches’ from America was one of the high point rituals during our tenure in Indonesia.”
“I just wanted to add that the screening of ‘junk mail’ was a fantastic service. During 5 years, the service from PMI has been wonderful and all contacts with PMI were courteous, helpful and prompt.”
“For ensuring I get my mail, PMI service is excellent.”
“If you’ve ever been away from home for any length of time, you know how much it means to us to get mail -- even bills!”
“You guys have been so great and give a truly personal service. It’s been better than having a secretary or even a mom taking care of me.”
“The service provided by PMI was excellent. Although I just recently repatriated, I look forward to working with PMI on future assignments.”
From a USA-based corporate
office:
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